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Holiday Shipping & Return Policy

HOLIDAY SHIPPING 

 

Due to global shipping delays and the current state of emergency in British Columbia, shipping is taking longer than expected. Our team is working as hard as we can to get out all orders as soon as possible. Our current processing time is 10 business days. Please allow up to 15 business days during major sales (Black Friday & Boxing Day).

 

We recommend placing your order as early as possible if you are hoping to receive it by December 25, 2021. Due to shipping delays being experienced locally and globally, we can not guarantee delivery times after the package leaves our warehouse. We will do our absolute best to get your package to you as soon as possible.

 

All local pick-up orders may be picked up no later than 12pm on Friday, December 24, from our Vancouver-based office.

 

All holiday orders placed from November 1 to December 24 may be returned for a full refund or exchange until January 14, 2022. Please note, all sale items are final sales with no refund or exchange.

 

Please reach out to our customer care team at heybabe@brunettethelabel.com if you have any further questions! Thank you so much for your ongoing support. Happy holidays! 

 

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