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SHIPPING & RETURNS

SHIPPING:

We will ship within 7 days of your original order date of in stock items.

All merchandise ships from Vancouver, BC, with the exception of the Lisbeth x Brunette jewelry which ships separately from Toronto, ON.

PICKUP IN STORE: If you are located in Vancouver, upon checkout, feel free to select the pickup in store option, once you receive an email from us that your order is ready, you can come down to our store and pick up your order. 

RETURNS AND EXCHANGES

We will offer exchanges and returns, but at the shipping cost of the purchaser.

ALL Brunette the Label returns and exchanges to: 

#231 Union St, Vancouver, BC V6A 4C3

Customized items are non refundable.
Merchandise must be returned within 30 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all tags, including any Brunette the label hangtags, attached.

by email: heybabe@brunettethelabel.com or by phone: (604) 569-3072

Thank you for your support, and shopping with Brunette! xx  

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