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SHIPPING & RETURNS

SHIPPING
FREE SHIPPING on orders over $75 in Canada and USA.
We offer WORLDWIDE SHIPPING.
We will ship within 14 business days of your original order date of in-stock items.
All merchandise ships from Vancouver, BC.
Lisbeth jewelry ships separately from Toronto, ON. 


INTERNATIONAL DUTIES
For our international babes: we are so excited to be sending our items to all of you around the globe, but please be aware that we cannot control any additional charges placed upon your order once it ships outside of Canada. All international parcels may be subject to duties & taxes. This is dependent on the countries customs policy and payable by the customer.  All duties, taxes and customs charges are the responsibility of the customer once the order arrives in it's destination country. 

PICK UP IN STORE
We are currently unable to accommodate the pick up in store option as our Flagship Store will be closed for the foreseeable future. If you are located in Vancouver, upon checkout, feel free to select the pickup in store option. Once you receive an email from us that your order is ready, you can come down to our store and pick up your order.  

RETURNS & EXCHANGES
We offer exchanges and returns at the shipping cost of the purchaser.
Please note that Hair Clips are final sale.
Merchandise must be returned within 30 days of receipt.
Merchandise must be unworn and unwashed.
Merchandise must have all tags attached.
All sale items and customized items are nonrefundable.

 

DISCOUNTS
Please note that discounts can not be combined with any other offers. Our first-time buyer code does not apply to sale merchandise or during any promotions.

 

PLEASE SHIP YOUR RETURN & EXCHANGE MERCHANDISE TO:
Brunette the Label Flagship Store
#231 Union St
Vancouver, BC V6A 2B2

 

Please ensure to include your name, return address, and order details within your return or exchange package. 

 

CONTACT US AT:
+1-604-428-4094
heybabe@brunettethelabel.com 

 

SALE TERMS

Sale goes from Friday March 27th 2020 to Monday March 30th 2020.
Please note that no additional discounts can be applied to sale items.
Discounts are not applicable to previously placed orders.
Only items listed in the Little Babes Sale Collection are included.
We are unable to change or modify orders once they have been placed.
Express shipping and pick up in store are not available.
Online only as our Flagship Store is currently closed.
Free shipping on all orders over $75 within North America.
Delivery may be slightly delayed due to the high volume of orders placed.
All sales final, no exchange or refund.

 

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