RETURNS & EXCHANGES

WANT TO RETURN OR EXCHANGE AN ITEM?

We offer exchanges and returns on all full price merchandise within 30 days, at the shipping cost of the purchaser. All items must be unworn with the original tag still attached. All sale items are final sale. No exchange or return on sale items.

PLEASE SHIP YOUR RETURN & EXCHANGE MERCHANDISE TO:

Brunette the Label
1355 Parker St #140
Vancouver, BC V5L 2J9

Please ensure to include your name, return address, and order details within your return or exchange package. We also suggest that you hold on to you shipment receipt with the tracking number - just in case!

DAMAGED OR FAULTY ITEM?

We take the quality of our products very seriously and want you to be happy with your Brunette purchase. Please send us an email that includes photos of the damaged item to heybabe@brunettethelabel.com and we will figure out the next best step for you!

RECEIVED THE WRON ITEM?

Apologies for the mix-up! If you received a product different from the one that you ordered, please contact us at heybabe@brunettethelabel.com or (604) 569-3072 we’ll be sure to look into it and get you your correct items as fast as possible.

STILL HAVE QUESTIONS?

We're here for you! Please send us an email at heybabe@brunettethelabel.com or give us a call at (604) 569-3072.

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RETURNS & EXCHANGES

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