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SHIPPING

 

Due to global shipping delays and the current state of emergency in British Columbia, shipping is taking longer than expected. Our team is working as hard as we can to get out all orders as soon as possible. Please allow up to 15 business days for your order to process due to a heavy volume of orders during the sale and holiday season.

 

We recommend placing your order as early as possible if you are hoping to receive it by December 25, 2021. Due to shipping delays being experienced locally and globally, we can not guarantee delivery times after the package leaves our warehouse. We will do our absolute best to get your package to you as soon as possible.

 

Please note, our current processing time is 15 business days, and packages are not guaranteed delivery by Christmas due to international and local shipping delays due to the state of emergency in British Columbia.

 

We are now offering pick up in store option at check out. We are offering this pick up service at our Showroom located at 140-1355 Parker Street, Vancouver, BC V6L 2J9 Monday through Sunday.

 

Please allow up to 15 business days for your order to process due to a heavy volume of orders during the sale and holiday season. Once your order is ready for pick up we will reach out to you to arrange a date and time that works for both of us! 

 

All local pick-up orders may be picked up no later than 12pm on Friday, December 24, from our Vancouver-based office.

 

For our international babes, we are so excited to be sending our items to all of you around the globe, but please be aware that we cannot control any additional charges placed upon your order once it ships outside of Canada. All international parcels may be subject to duties & taxes. This is dependent on the country's customs policy and payable by the customer.  All duties, taxes and customs charges are the responsibility of the customer once the order arrives in its destination country.  

 

Please allow up to 15 business days for your order to process due to a heavy volume of orders during the sale and holiday season. Shipping times vary based on the shipping address provided and current shipping conditions. Please note that shipping delays may occur during high demand periods like sale events or holidays.

 

Please note, our current processing time is 15 business days, and packages are not guaranteed delivery by Christmas due to international and local shipping delays due to the state of emergency in British Columbia.

 

All orders are shipped from Vancouver, BC.

 

Once your order is shipped, you will receive a shipping confirmation email that will include a Canada Post or FedEx tracking number. Please allow up to 24-48 hours for your tracking number to become active. If you can’t find your shipping confirmation, please double check your spam, junk and promotions folders...sometimes they are hiding! 

 

We know how exciting it is to have a package in the mail! Please email us at heybabe@brunettethelabel.com and we will assist you with locating your package. Please note, we are currently experiencing slight shipping delays due to the state of emergency in British Columbia.

 

Please note, our current processing time is 15 business days, and packages are not guaranteed delivery by Christmas due to international and local shipping delays due to the state of emergency in British Columbia.

 

We're here for you, babe! Please call us at 604-428-4094 or send us an email to heybabe@brunettethelabel.com

 

Rates:

Within BC: $15.00
Rest of Canada: $15.00
US Shipping: $15.00
International Shipping w/o tracking: $35.00
International Shipping w/ tracking: $50.00
Free Shipping on all orders over $150.00 within North America 

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