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Hey babe! Nice to meet you, Learn more about us here.

We currently accept Visa, Mastercard, Amex, PayPal and AfterPay as payment methods.


Shipping costs are calculated based on sending the items you ordered from Vancouver, BC. Please find out more on our shipping page.


Purchase gift certificates here!

Gift certificates can be redeemed during checkout. When filling out your payment information, you will see the option to add a gift certificate. When you click the ADD button, you will be promoted to type in your gift code. Once you click APPLY, your total will be adjusted.

Please take a look at our size chart, if that doesn’t answer your question, send us an email at and we can answer all your questions!

Unfortunately, we are unable to change or modify any orders after they have been placed.

No worries! Please email us at, and we can adjust your total and issue a partial refund for you.

Please note that discounts and promo codes are only valid on full-price items with some exceptions including collaborations.

Check out our store locator to see who else carries Brunette the Label - either locally near you or online!

For our international babes, we are so excited to be sending our items to all of you around the globe, but please be aware that we cannot control any additional charges placed upon your order once it ships outside of Canada. All international parcels may be subject to duties & taxes. This is dependent on the country's customs policy and payable by the customer.  All duties, taxes and customs charges are the responsibility of the customer once the order arrives in its destination country.


Please allow up to 7-10 business days for your order to process. Shipping times vary based on the shipping address provided and current shipping conditions. Please note that shipping delays may occur during high demand periods like sale events or holidays.


All orders are shipped from our warehouse located in Vancouver, BC.


Once your order is shipped, you will receive a shipping confirmation email that will include a Canada Post or FedEx tracking number. If you can’t find your shipping confirmation, please double check your spam, junk and promotions folders...sometimes they are hiding!


We know how exciting it is to have a package in the mail! Please email us at and we will assist you with locating your package.


We're here for you, babe! Please call us at (604) 569-3072 or send us an email to

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